Conflict Resolution

Conflict Resolution is very important when it comes to problem solving and resolving disagreements. I found a very effective method of conflict resolution call ed the "8 Step Method". The first step in this method is to Know yourself and take care of yourself. You should know what kinds of behavior bother you or may cause you to get angry. Also, if you take care of your body and stay healthy and strong, this can allow your listening and resolving skills to become more keen. The second step is to Clairfy your personal needs, that were threatened by the dispute. This step includes knowing what needs you have. These needs include substantive needs, psychological needs, and also procedural needs. If you didnt know substantive needs are needs that have to do with the conflict or the "stuff" that lead up to it. Procedural needs are needs that are related to the awareness of your substantive needs. And lastly, Psychological needs are needs related to fostering a safe environment in which people are willing to take the risks involved in honest communication of their differences, concerns and potential similarities. The third step in this method is Identifying a safe place of negotiation. This involves an appropriate place for discussion, or "Neutral Zone". Other key factors in theis step include mutual consent to negotiate/appropriate time, role of support people (facilitators, mediators, advocates), and agreement to groundrules. The fourth step is to take a listening stance into the interaction. This step involves encouraging the speaker to shar his or her side of the story, Clarify the issue at hand, Restate the real issue rather than making assumptions, Reflect on each other's feelings, and Validate the concerns of the other person. The fifth step is to assert your needs clearly and specifically The sixth step is to approach the problem with flexibility. This means that you have to be open to the other persons thoughts ot ideas. The seventh step in this method of conflict resolution is Manage the disagreement with Calmness, Patience and Respect. ALthough you may be feeling a mix of emotions toward the person you are dealing with, it is very important to stay calm and to not let your nerves take the best of you. the last step in this method is to Build an agreement that works for both of you. Ultimately you and the other eprson need to compromise your problems and find a solution that satisfies both of your needs. I definetely think that this method is very reliable and effective. I think that if ever faced with a serious problem or conflict, i would use this method. In schools and other places where bullying is present conflict reolution is very important. Even if you choose not to use this method there are many other methods you should use. Conflict resolutions are very quick and efficient when it comes to serious problem solving and disagreements.

Decision Making

I found another GREAT way of making decisions was using the "P.L.U.S" method. This method involves 6 steps towards making the right decision. The first step is to define the problem. Defining the problem includes describing why the decision is called for, and identifying the most desired outcome of the problem. The second step is to identify available alternative solutions to the problem. This includes being open to methods you used in the past and not to limit yourself to alternatives. The next step is to evaluate your identified alternatives. When evaluating, you need to take in mind the positive and/or negative outcomes of the decision. The fourth step is to make the decision. This is the most important step, as you are carrying out the executive choice. The fifth step is to implement the decision, or put it to use. You have to remember that deciding on the point is not the same as actually doing it. The final step is to evaluate your decision. This includes observing whether or not your decision helped the problem.

Another decision making model is the 5 step model, most commonly used. Step 1 is to State the problem. Step 2 is to identify your alternatives. Step 3 is to evaluate the alternatives. Step 4 you must carry out the decision. Finally step 5 is to implement your decision. The discipline involved in making decisions is common throughout most decision making models. Discipline strongly influences what decision you make, and whether or not its the right one.

Both of these decision making models are very similar. Each model allows you to think out what decision you are going to make and evaluate your choice. You must also remember to carry out each decision that you make. However, in most cases, you conscience will help you make the right decision, but with a short lapse in judgment your life could flash before your eyes. It is very important to thoroughly evaluate your decisions and take the time to think them through. In conclusion, many of the decision making models consist of the same step, along with extra ideas to help you execute the right choice. So next time it comes to making an important decision, or any decision, think it through and follow the basic steps:
Give though to the problem
Review your choices
Evaluate the consequences
Assess and choose your decision
Think it over