Conflict Resolution

Conflict Resolution is very important when it comes to problem solving and resolving disagreements. I found a very effective method of conflict resolution call ed the "8 Step Method". The first step in this method is to Know yourself and take care of yourself. You should know what kinds of behavior bother you or may cause you to get angry. Also, if you take care of your body and stay healthy and strong, this can allow your listening and resolving skills to become more keen. The second step is to Clairfy your personal needs, that were threatened by the dispute. This step includes knowing what needs you have. These needs include substantive needs, psychological needs, and also procedural needs. If you didnt know substantive needs are needs that have to do with the conflict or the "stuff" that lead up to it. Procedural needs are needs that are related to the awareness of your substantive needs. And lastly, Psychological needs are needs related to fostering a safe environment in which people are willing to take the risks involved in honest communication of their differences, concerns and potential similarities. The third step in this method is Identifying a safe place of negotiation. This involves an appropriate place for discussion, or "Neutral Zone". Other key factors in theis step include mutual consent to negotiate/appropriate time, role of support people (facilitators, mediators, advocates), and agreement to groundrules. The fourth step is to take a listening stance into the interaction. This step involves encouraging the speaker to shar his or her side of the story, Clarify the issue at hand, Restate the real issue rather than making assumptions, Reflect on each other's feelings, and Validate the concerns of the other person. The fifth step is to assert your needs clearly and specifically The sixth step is to approach the problem with flexibility. This means that you have to be open to the other persons thoughts ot ideas. The seventh step in this method of conflict resolution is Manage the disagreement with Calmness, Patience and Respect. ALthough you may be feeling a mix of emotions toward the person you are dealing with, it is very important to stay calm and to not let your nerves take the best of you. the last step in this method is to Build an agreement that works for both of you. Ultimately you and the other eprson need to compromise your problems and find a solution that satisfies both of your needs. I definetely think that this method is very reliable and effective. I think that if ever faced with a serious problem or conflict, i would use this method. In schools and other places where bullying is present conflict reolution is very important. Even if you choose not to use this method there are many other methods you should use. Conflict resolutions are very quick and efficient when it comes to serious problem solving and disagreements.